# Technical evangelist and support engineer {% hint style="info" %} Please read the hiring process below, and then apply on [our Jobs page](https://redivis.homerun.co/technical-evangelist-and-support-engineer/en)! {% endhint %} ## Overview Applying for jobs is exhausting. While we care deeply about developing a team of talented, empathetic, and curious people, we want to do everything we can to make this process as transparent and respectful of your time as possible. Outlined below are the steps in the interview process. Our commitment to you is that we'll always be transparent as to where you are, the next steps, and our timeline. Everyone's time is limited, and in general we will bias towards reducing the number of candidates moving through each step — sometimes even if they seem quite promising. We'll let you know as soon as we've decided not to move forward with your application, though please know how appreciative we are of you taking the time, and that we genuinely wish you success in your job search. ## Step 1: Reach out! You can find information about working at Redivis and our open positions on [our jobs page](https://jobs.redivis.com). Please press "Apply" on the job listing to submit your application. If you don't see a position for you, you're always welcome to send us an email at . Though for current openings, please indicate your interest via the jobs page — it makes things easier for all of us! ## Step 2: Quick chat You'll have a short introductory call (20–30 minutes) with Sean or Erin. This is a relaxed, conversational chat — a chance for us to get to know each other. We'll ask about your background and interests, and you're encouraged to ask us anything you'd like to know about the company or the role. Nothing to prepare for! ## Step 3: Technical interview You'll meet with our CEO, Ian, for a 60-minute technical interview. We'll share a realistic dataset and a research question, and ask you to walk through a short Python/R/SQL workflow and explain your approach — as if you were writing documentation for it. This is designed to assess both your technical proficiency and how you communicate about data, which are equally important in this role. ## Step 4: (Offsite) Onsite This is an extended session (2+ hours) where you'll get to meet each member of our team — across product, engineering, and design. It's a chance to have conversations about how we each think about Redivis and the people who use it. We're interested in how you engage with different perspectives and the questions you ask, not just the answers you give. We'll also work through a few hands-on tasks together, likely including: developing a piece of support content, working through a technical support request, and presenting a concept to both technical and general audiences. This gives us a realistic look at how you'd actually operate in the role. There isn't too much to prepare for, though technical elements will expand on the initial technical interview. ## Step 5: Connect with references We'll ask to connect with one or two people you've worked closely with. We're specifically interested in hearing about how you operate when things are ambiguous, and how quickly you move from idea to execution. We'll work to determine whether a career at Redivis feels like an appropriate fit – and reach out if we want to move forward!